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Privacy Policy - India

Privacy Notice

We, Johnson & Johnson India Private Limited (“JJSV”),  care about your privacy and would like you to be familiar with how we collect, use, disclose, and process personal information.

With your consent, we will collect, store, use, disclose, and process your personal information for pharmacovigilance purposes in accordance with our Privacy Notice, below. You may withdraw your consent at any time by contacting us as described in the ‘Contacting Us’ section below. Your personal information will be shared with our affiliates, service providers and other third parties, as described in our Privacy Notice. Your personal information will be transferred to countries outside of your country of residence, including the United States, which may provide for different data protection rules than in your country.

 

1. Information collection and purposes of collection and use. we will collect, store, use, disclose, and process your personal information i.e. name, hospital name, mobile phone number, e-mail address, qualifications, country of residence, and information collected during the process of communication and contact with the company (visit records and related reports, interests and activities, your participation in product presentations, marketing events, academic events and other events organized by us, and use status of company products) and samples provided, your opinions and evaluations on the company's products, services and events and related activities organized by us. (where applicable) for the purposes below:

1.1 Purposes which are necessary for utilizing our products and services:

Signing up for the website, use the services on the website, analyze and manage visit history;
Customer management and data analysis to improve products and services, and record sales activities;
Apply for, provide, and practice product-related trainings;
Contract signing, tax return, sending request documents, statistical analysis related to supply and sales of company products, satisfaction surveys and other documents related to the aforementioned;
Consultation on complaints, report product complaints and side effects, and receipt of feedback; and
Other tasks necessary or related to the performance of the above purposes.

 

If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Notice.

Where any personal information is necessary for us to perform the contract, or to comply with the legal obligation, and you do not provide us with such necessary personal information for such purposes, we may not be able to perform or manage the contract, or to facilitate you.

 

2. Disclosure of information: We disclose your personal information to our affiliates for the purposes described in this Privacy Notice. A list of our affiliates is available at http://www.investor.jnj.com/sec.cfm (click on the link to Form 10K, Exhibit 21, under “SEC Filings”).  JJSV is the party responsible for the management of the jointly-used personal information.

 

We may also disclose your personal information to unaffiliated third parties who will process your personal information on behalf of JJSV pursuant to conditions stipulated under this Privacy Notice, but only (i) to service providers that we use to support our business and with which we have a contract in place and (ii) to third parties engaged directly or indirectly in the organization of local and international medical events of JJSV.

 

Other than these disclosures listed above, we will not disclose your personal information to any third parties unless otherwise required by applicable laws or obtaining your separate consent accordingly.

 

 3. Your Privacy Rights. 

 You may have the right to request to review the personal information we have collected about you, as well as the right to request correction, deletion, and other rights under the applicable privacy law of such information and other rights under the applicable privacy law. 

 

You may make a request or withdraw your consent (if it is applicable under the applicable privacy law) to process your personal information and exercise other rights under the applicable privacy law by contacting us via [email protected] to the extent permitted under the applicable privacy law.

 

4. Cross-Border Transfer: The use and disclosure of personal information contemplated in this Privacy Notice may involve a transfer of the information to jurisdictions located outside your country of residence, including the United States, which may provide for different data protection rules than in your country. Appropriate contractual and other measures are in place to protect your personal information when it is transferred.

5. Data Retention. We will retain your personal information for as long as needed or permitted in the light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).   

 

6. Contacting Us. Johnson & Johnson India Private Limited, located at 501 Arena Space Behind Majas Bus Depot Off Jogeshwari Vikhroli Link Road Jogeshwari (E) Mumbai 400 060 (“JJSV”) is the company responsible for collection, use, and disclosure of personal information under this Privacy Notice.

For further information about how you can request access to or correction of your personal information, make a privacy enquiry or complaint via [email protected], or for questions about our privacy practices, you may contact us at [email protected]